Highlander Airbag Occupant Sensor Failure

Posted on
Tagged
#recall #airbags-and-seat-belts
Source
carcomplaints.com
An overhead view of a parking lot with cars neatly lined up inside parking spaces.

Toyota says dealers need to reprogram the airbag electronic control unit (ECU) in the 2014 Highlander and Highlander Hybrid for a dangerous misunderstanding. The software used to determine the front seat passenger's size and weight is faulty. The system is classifying all passengers as small and light, regardless of their actual size. That kind of flattery will get you nowhere, Toyota. This can cause problems with how much force the seat belt uses, and ultimately can result in injury.

Technically this isn't being called a recall, but much like Toyota's other recalls, this:

  • Involves a problem with your car that they want you to bring in for repairs
  • The repairs will be free of charge
  • No start date has been announced ... because that'd be too easy.

Instead, be on the lookout for a notice in the mail. In the meantime, Highlander owners can call Toyota customer service at 800-331-4331 with questions.

More information on carcomplaints.com

Related Toyota Generations

At least one model year in these 2 generations have a relationship to this story.

We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.

Having car trouble?

Tell Us What's Wrong With Your Toyota

The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.

Add a complaint