Toyota Tries to Get Out of Sticky Dashboard Situation with Warranty Extension
One of the automotive world's worst science projects is coming to an end. Toyota dashboards have [long been known to melt and warp][19] under the heat of the sun. The deformed dashes have also been known to extrude a strange, goo-like substance that is oddly shiny and sticky; like something you'd find in a toddler's coat pocket. This led to some understandably upset owners and a couple of lawsuits. Feeling the heat of pending litigation, Toyota announced they will extend warranty coverage on the dashboards in 3.5 million vehicles rather than go to court. I guess they wanted to avoid a sticky situation (I never promised that the jokes would be good, folks).
Details on the Warranty Extension ∞
Toyota says there will be multiple phases and forms of coverage for this warranty extension. What, you expected something simple?
- Phase one will focus on covering the costs of those who have already paid for dashboard repairs out-of-pocket.
- Phase two will only start once phase one is complete. This second phase is when Toyota will look at deformed dashboards that haven't been replaced and determine if they should be covered. (Oh, and all of this will only start once Toyota gets enough replacement parts.)
- Toyota will also have a primary and secondary coverages based on the date and mileage of the car.
Here's the bottom line: any owner that can show their dash has been damaged by heat or humidity should be eligible for the extension -- at some point -- up until May 31, 2017. It gets a little more complicated after that so I recommend not waiting around until then. For all the details visit CarComplaints.com.
Vehicles Eligible for the Extension ∞
- 2003-2005 Toyota 4Runner
- 2005-2010 Toyota Avalon
- 2007-2011 Toyota Camry and Camry Hybrid
- 2004-2010 Toyota Sienna
- 2004-2008 Toyota Solara
- 2007-2008 Lexus ES 350
- 2003 -2008 Lexus GX 470
- 2006- 2008 Lexus IS 250 and Lexus IS 350
- 2007 Lexus LS 460
- 2004-2006 Lexus RX 330
- 2007- 2009 Lexus RX 350
- 2005- 2008 Lexus RX 400h
To find out if your vehicle is eligible for the dashboard warranty extension, contact Toyota at 800-331-4331 or Lexus at 800-255-3987.
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Melting Dashboards Turn into Shiny Goo
One of the automotive world's worst science projects is coming to an end. Toyota dashboards have long been known to melt under the heat of the sun. The melted dashes warp and extrude a strange, goo-like substance that is oddly shiny and sti
Related Toyota Generations
At least one model year in these 6 generations have a relationship to this story.
We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.
4th Generation 4Runner
- Years
- 2003–2009
- Reliability
- 58th out of 81
- PainRank™
- 9.14
- Complaints
- 301
3rd Generation Avalon
- Years
- 2005–2012
- Reliability
- 63rd out of 81
- PainRank™
- 10.34
- Complaints
- 405
6th Generation Camry
- Years
- 2007–2011
- Reliability
- 81st out of 81
- PainRank™
- 54.33
- Complaints
- 2010
1st Generation Camry Hybrid
- Years
- 2007–2011
- Reliability
- 61st out of 81
- PainRank™
- 9.76
- Complaints
- 179
1st Generation Sienna
- Years
- 1998–2003
- Reliability
- 47th out of 81
- PainRank™
- 5.67
- Complaints
- 115
1st Generation Solara
- Years
- 1999–2003
- Reliability
- 12th out of 81
- PainRank™
- 0.67
- Complaints
- 16